Of course, the Irish government did eventually put in place an appointment booking system that was so comically bad bots would take all of the appointments immediately for resale on Facebook marketplace. It never crossed their mind to use a CAPTCHA. I only got my own appointment by writing a scraper for it.
I hate phone calls more than anyone, but this experience is far ahead of the appointment system one.
And that was actually a much-missed office hours system. If you had to see someone without waiting months, you waited from the middle of the night. Now you’re just screwed.