> Moderation is the normal business activity of ensuring that your customers like using your product. If a customer doesn’t want to receive harassing messages, or to be exposed to disinformation, then a business can provide them the service of a harassment-and-disinformation-free platform.
> Censorship is the abnormal activity of ensuring that people in power approve of the information on your platform, regardless of what your customers want. If the sender wants to send a message and the receiver wants to receive it, but some third party bans the exchange of information, that’s censorship.
Censorship is somewhat subjective, something that you might find offensive and want moderated might not be considered so by others. Therefore, Alexander further argues that the simplest mechanism that turns censorship into moderation is a switch that, when enabled, lets you see the banned content, which is exactly what HN does. Alexander further argues that there are kinds of censorship that aren't necessarily bad, by this definition, disallowing pedophiles from sharing child porn with each other is censorship, but it's something that we should still do.
[1] https://astralcodexten.substack.com/p/moderation-is-differen...