Or, use techniques such as those in the article, such as random keypresses played during the actual ones.
I’m sure it depends on the application to some extent. I can type my pin in without looking at all, so I can cover it up while doing it. If I had to hunt and peck, it’d easier for an onlooker to observe my slower motions I think.
But if I used the same machine often enough to produce wear specific to me, this randomization would be really useful.
Otherwise, you leave behind grease where your fingers touched
I'm sure customer frustration was huge.