I agree with this assessment but the same two senses exist for Iphones and Macs too. To some extent it is even the same with Windows. A lot of people just buy _a_ laptop. They don't even know what an operating system is.
>>dizhn+(OP)
They know to the extent of the applications they need to use, when accessing goverment sites, and if it doesn't work it is broken, from their point of view.
Having said this, the local library from my German city does run on GNU/Linux.