zlacker

CF (like many other companies) are responsive only when the complaint is posted on HN. Regardless, the issue wasn't solved, it came back within a few hours.

I've tried raising this issue on their forum, where I've failed to get the attention of the engineering teams, and while posting the ray ID should be sufficient, all you'd really get is clueless, unpaid volunteers asking you questions in circles like "what website do you see this on" (everywhere), "are you using adblock" (no, and Adblock has never blocked their Turnstile scripts) and "what's your user agent?" (the default Chromium one).

If I had to hazard a guess, it's their bot management script seeing "Linux" in the user agent and detecting missing video codecs (which is par for the course for standard Chromium builds), and thinking it's a headless browser. Between the the fact that differences between the JS runtime of Chromium and Chromium headless are very small these days, and the ClientHello permutation has destroyed bot management vendors' ability to distinguish different browser builds, they decided blocking all Linux users using Chromium was fair enough.

>>supriy+(OP)
Are you sure this is a widespread, universal bug? Are you sure all Linux Chromium users are affected?

I get that it's a frustrating situation but you're viewing CF in the worst possible light ("trying to lock out Linux users" assumes an intent not on display) and I think it's counterproductive to success.

>>afavou+i
I am exclusively a Linux user and have multiple machines/distros/etc and can test. Can you post a link that loading will demonstrate the issue?

>>supriy+(OP)
Pretty sure you are wrong - I run Linux on both my desktop and laptops; and moreover everyone in our engineering team runs Linux as main OS as well. We haven't seen any Cloudfare-specific problems.

(I have no doubt ypu are seeing the problem on your PC; but generalizing a single point to all Linux users just screams "technical incompetence" and makes me want to ignorw the post)

>>supriy+(OP)
You don't have to "hazard a guess", one of their engineers gave you their email address in that other thread. They also invited you to their discord. Have you tried talking to someone directly at the source?

>>supriy+(OP)
Had a one-time quick experience with cloudflare through the chat.

For an issue that pointed to cloudflare, but ultimately was our hoster having an issue with completing the TLS handshake...

After infra update ofc.

Tldr: had the opposite experience, for a technical issue :)

>>freedo+Gc
https://app.ahrefs.com/user/forgot-password is the link that was used in the "Tell HN" they posted last time.

Works for me on Linux in Firefox and Chromium.