zlacker

Of course there is, perception matters or companies wouldn't have PR departments. They shove their brands in the public's face 24/7 with messages about how great they are but when they look bad they put on an air of injured dignity and cite platitudes about the legal system. The reality is that corporations usually just hope to exhaust plaintiffs in the legal system instead.

I went to law school and am married to someone who works in litigation at a top 10 law firm, I understand very well how the legal process works both technically and in economic/strategic terms.

>>anigbr+(OP)
Would companies prefer to have their PR departments talking about positive things the company is doing or refreshing and giving voice to an accusation of odometer rollbacks? I read nothing into FedEx’s silence on the topic, other than they are being run by adults taking competent advice.

>>sokolo+x3
competent advice to minimize liability and downplay unflattering news, or competent advice to behave morally and righteously in the eyes of the public?

seems the former, so you can see why the public is unimpressed