zlacker

Reading the full letter[1] I think the first use of that term seems generally fine ("Hi Snoos,") whereas the 2nd one comes across as grossly tone-deaf (which is exactly what I expect from reddit at this point), mostly because the first one is just the opening greeting and can be a bit more colloquial while the 2nd one is addressing actual human beings who are suffering from the strain ("working around the clock" etc) and feels like he's trying to dehumanize them.

The whole letter seems incredibly tone-deaf. calling the protests "noise" is incredibly dismissive of their user base and their concerns. The whole section about not wearing reddit gear outside is an obviously farcical attempt to paint people who oppose this change as violent when they are more likely to be people who never go outside, let alone people who are prowling around with weapons looking for vengeance for API changes.

1. https://www.theverge.com/2023/6/13/23759559/reddit-internal-...