zlacker

My long time reddit account got permabanned because I argued with the mod of a popular subreddit (I disagreed with him about the localization of a Japanese game, really trivial stuff). It was a veteran, seasoned account with lots of awards, karma, and "reddit coins" ($hundreds of dollars worth). The permaban message said I could use my other reddit accounts as long as I followed the rules on them. As soon as I tried using my other veteran Reddit accounts, *all* my accounts were immediately banned for "ban evasion". Poof.

I tried to appeal but when you're permabanned you are limited to only using a small appeal form with 250 characters maximum. I tried to bypass this by linking to a google doc. Nobody visited my google doc and yet reddit said they "reviewed my appeal" and "will not be lifting the permaban".

I'm not a troll, I never harassed anyone, used slurs, called for violence, etc. My only offense was arguing with a powercrazed mod (hated by most of his own subreddit), and my Reddit accounts are all wiped. When I try to create a new account, they get permabanned too after a day or so, so I gotta give reddit's "platform integrity" team some credit, merely using a VPN isn't sufficient. I just wish they'd treat customers who've given them hundreds of dollars the courtesy of a phone call or a human review. I really hate how some big tech companies feel they're totally above providing any level of customer support. Reddit isn't alone here. I can't even get refunded by my CC company because the coins were purchased over 6 months ago.

At least I still have HN.