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> manned phones fielding constituent calls earlier in my career

Local or legislative?

I've never met a Senator's leg team that doesn't compile notes on active issues from constituents upstream. (Granted, it's a handful of teams.)

>>JumpCr+(OP)
Which senator's leg teams have you met?

>>ttymck+di
In only one case did it arise out of a prior friendship. These contacts span across mostly Democrats, one independent, and two Republicans. Staffers, for the most part, are different from campaign staff; they’re personally interested in their constituents for the most part. (Exceptions being nationally-prominent members with executive ambitions. Their teams are less constituent oriented.)

>>JumpCr+(OP)
Legislative.

In the office I worked at we'd compile notes but unless we were seeing a coordinated through the roof amount of calls nothing would come of it, and realistically this most likely falls under that category.

That said, the Congressperson I worked with had DNC executive ambitions (and looks like they will succeed with those ambitions).

>>alephn+2K
> the Congressperson I worked with had DNC executive ambitions

That’s unfortunate. (I’ve also found Representatives’ staff less responsive than Senators’.)

Agree that one off calls aren’t going to move the needle. But if even a handful comment, in my experience, it at least forces a conversation.

>>JumpCr+5P
> I’ve also found Representatives’ staff less responsive than Senators’

It's a symptom of office size. A Senate office will have around 30-50 FT staffers whereas in the House you're capped at 18 FT Staffers.