zlacker

It sounds like you found a problem you're improving. I don't want to stop you. But to me it feels like a bandaid fix, a short term stop gap for a larger issue.

The reason it got a negative response from me is that I look at the problem from a renters point of view, and not an owners. Housing is in short supply, REITs make billions of profit, homelessness is on the rise. And here your selling point is "get a new revenue stream from your tenants".

The solution of negligent owners shouldn't be renters paying more money for yet another middle man just to get their apartment fixed.

>>slickd+(OP)
I do agree we are missing the mark on our messaging of how the revenue model works, particularly from the renter's point of view. The specifics of billing and charges are complex in the third party property management space (much more so than for owner-operators). I'm happy to discuss the specifics further via email if you'd like to get into that nuance.

Housing availability, pricing, and supply is hard to solve. Institutional buyers such as REITs do add more challenge to this difficult landscape. We don't target institutional clients and the vast majority of our customers are small mom-and-pop third party managers.