zlacker

Quickbooks has taken almost $2000 of money, that my client paid for work done, for more than a year now.

I registered for, and received the payment through, their merchant account, but later found out I did not qualify for it since I was not in the US. I understand if their fraud detection systems flagged something, but all they needed to do was to talk to the client and verify that it was a legitimate payment.

They have refused to release the money to me, or to send it back to the client. They also disabled all my Intuit accounts, some of which I had paid a subscription for.

>>prmph+(OP)
Likely a similar situation - either you or your client would be entitled to the money, but enforcement is impossible because of the prohibitive costs.

We have a few clients in the US and I’m always factoring in this issue when making contracts with them. If they decide to not pay a small to medium sum, collecting it will be impossible most of the time if they don’t have a subsidiary in Germany.