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1. bob102+(OP)[view] [source] 2023-02-03 15:09:33
> Cloudflare's sales team and Enterprise pricing model are one of the least effective sales organisations I have encountered in this space.

I have seen this everywhere. Any large software company seems to operate with 2 completely different heads when it comes to technical sales support.

The "best" experience I've had was with GitHub Enterprise sales, but mostly because they just gave me access to the docs/binaries without much frustration. If I had a bunch of questions about the technology vs cost vs how we actually want use their product, it would have been a substantial nightmare.

replies(1): >>count+Op
2. count+Op[view] [source] 2023-02-03 16:45:09
>>bob102+(OP)
I've had the exact opposite experience with GitHub enterprise sales. It took 3 months to get them to add a new user block to our existing sub. Sometimes I think it's amazing they're able to even generate revenue as poor as that experience was. It's a shame we like the product (mostly) so much...
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