zlacker

Dear John, I absolutely love and admire Cloudflare’s services as a customer (and recent investor), but please please get stuff like this sorted as it will absolute ruin Cloudflare’s reputation in the long run. I beg you!

>>tebber+(OP)
Believe me that this is what I'm doing. I'm really disappointed this customer got into this state and I'm working internally to figure out why it did.

>>jgraha+i
Worrying part is the account could get banned. Could you reply here if that’s true? Would that take down dns/registrar etc functionality? Google does this and people would move to cloudflare thinking you wouldn’t do this account ban but nowhere is it stated.

>>jgraha+i
This happens all the time though. Your business and processes are fundamentally broken.

And all you do is pop up on HN anytime someone complains, that's enough of a red flag to avoid your business completely and actively keep all my clients away from you.

>>jgraha+i
I'm working an audio hosting SaaS and relying on Workers to stream and cache audio.

What can I do to prevent this from happening to me and my users?

This would be disastrous for my company.

>>jgraha+i
Thank you.