> I would fully understand that I am required to upgrade, but why not sending me an email before shutting down my business completely? I even asked about such scenario on zoom meeting I had with their Sales and they said it will never happen
It is very easy (relatively) to build a SaaS platform that serves this amount of traffic and this can be done by even a one determined individual or a small startup team.
I don't think it is useful to measure the size of the company in the amount of requests they are serving. Revenue/number of employees are much better measurements saying more about the type of things that are/can be happening. They may have relatively low margins per request and need to get to 4B to get by to pay for couple salaries?
Seems like I spent quarter of century in this business for naught.
They've done this to me, too—I read the TOS and tech docs and plan details and ignored them, because according to their own stuff, they were wrong, and "first-tier sales guy said it" isn't a helpful recourse if you get told to leave (so, migration costs) or pay $$$$ because you're violating their documented permitted usage.
Hilariously, they also seemed really confused when I brought up a gaming use-case that they had an entire sales landing page for.
(Nb I actually like, use, and would recommend CloudFlare for some workloads and use-cases)
Obviously I have no clue about your work.