>>YeBanK+(OP)
No, it was an emergency booking because of fires, and I think they just didn't think of it because there was some rather frenetic back and forth to get it booked. The work was painting going on outside, but it blocked the balcony. I wouldn't default to most problems on airbnb are scams. It seems too cynical to me given my experiences and those of people I know who use it a lot, even if there are some known problems.