zlacker

Right, so Scott presents this alternative MVP version of "moderation", and implies that it is sufficient to satisfy the goal of "ensuring that your customers like using your product". And that therefore efforts beyond that MVP land you into "censorship".

My point is that the actions he categorizes as "moderation" are in fact not sufficient to achieve the goal. Thus, even a platform who is purely concerned with providing a service will need to undertake actions he categorizes as "censorship" (or at least would have to come up with some unknown new system of moderation, since the one he proposes is insufficient).