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[parent] [thread] 2 comments
1. thayne+(OP)[view] [source] 2022-09-10 17:32:46
It is a deal killer for anyone who has SLAs specified in contracts. Which is pretty common in B2B
replies(1): >>macint+16
2. macint+16[view] [source] 2022-09-10 18:13:46
>>thayne+(OP)
Maybe. In that example, if the service has run for over a decade, it seems plausible that whatever contractual penalties they would have had to pay out for occasional downtimes would be far less than the initial and ongoing development time required to implement a far more complex solution, not to mention the additional hardware/cloud costs.
replies(1): >>thayne+lu2
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3. thayne+lu2[view] [source] [discussion] 2022-09-11 18:59:13
>>macint+16
I would consider it dishonest to promise your customers a certain uptime, knowing you likely won't meet it. And some customers, particular more lucrative ones, want to see historical uptime and/or evidence that you have a resilient architecture.

That is not at all to say that it is a deal breaker for everyone, but it certainly will be for some companies.

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