zlacker

Been a user of gandi.net for over a decade. The only problem I have with them is not even their fault: My credit union will not allow me to pay gandi with their card services because they're a foreign company (gandi is based in France) and it looks like fraud. To work around this, and still use those card services, I have to contact my credit union every time I want to transact with gandi. Instead, I use paypal...though I'd rather not be forced to. I think gandi might have more payment options now, so I might be exploring that soon as I need to renew one of my domains.

>>bedast+(OP)
I can second Gandi as a decent choice. Also been with them over a decade and in that time multiple hosting companies (got trolled into) booting one of my services or handled some complaint unprofessionally. Never Gandi: They forwarded complaints promptly, only making sure it was being handled, overall acting very professionally.

Hetzner nullrouted me twice and once gave me a few hours to pack my things before they'd shut down and wipe servers I had with them. Overall there seems to be little company policy here: You never know which treatment you're gonna get. Sometimes they forward complaints, sometimes they take 'enforcement' upon themselves. Always a good idea to hedge one's bets with Hetzner, so you can enjoy their relatively cheap offers without being crippled when they decide to take you offline over whatever. I only spent like 20k EUR with them over the years, so I can't speak for how they'd treat bigger fish.