zlacker

yes, they turned off the domain (macupdater.net) because one app-vendors of an app listed wasn't happy that we advertise their app for free. they cited trademark issues and contacted the host hetzner instead of us (grrr!). and hetzner just turned off the whole domain without contacting us first. the very same domain was also used as an app-backend service, thats why we got hundreds of complaints in a very short time.

i think giving 2 days before turning anything off would be sensible. 1 day would still be ok. but turning it off immediately without even giving a chance to reply is not acceptable. especially since anyone can send a trademark complaint without providing any evidence. so, if you want to do some domain sniping, look for businesses hosted on hetzner and watch them go down...

>>dinkbl+(OP)
It really depends in which way they complained to Hetzner. Write a stern email? Hetzner could forward it to you and give time to respond. Preliminary injunction (not uncommon in trademark cases), they'd have no choice in that matter.

Generally, I would recommend not hosting APIs on the primary domain for exactly that reason - it's too easy to be hit with some sort of complaint and have that domain cut off (DMCA, preliminary injunction, SPAM complaint against your mail server, shitty host, ...).

>>Xylaka+c4
> Write a stern email?

exactly what happened. so not even the slightest reason for an immediate reaction

> recommend not hosting APIs

yes! we learned the hard way :)

>>dinkbl+(OP)
Your reply doesn't really include the technical details to know what really happened.

Did they start sending NXFAIL for DNS requests for that domain? That's what "turning off the domain" means. But in that case, API access via IP would continue to work without issues.

Or did they start blocking traffic to the IP that you had associated with the domain? In that case, the domain would continue to work, you just need to switch the IP.

Based on your information so far, I wouldn't know what to do to repair it. I'm not surprised that others were unable to help, too.

>>dinkbl+(OP)
May be you should tell me which App is that so I could blacklist it just in case I may get sued.