Learning is hard, it makes people uncomfortable, sadly. Which means that the easy road is to stoop to their level, which is what we're seeing.
It sucks that you got screwed by large corporations, and I don't know the story, but that sounds more like standard business fuckery than "software for smart people"?
Certainly the businesses were not as smart as they thought they were, which is a common problem. But they indeed have very hard valuable problems and basically everyone involved was much smarter than the average person. Just not smart enough to know their own limitations and accept outside help.