zlacker

Recently in GoDaddy, I've also had the "the 2-factor authentication key failed, try to insert it again" when I wanted to change important settings like the automatic renewal or the domain lock.

The point is, I used the same 2FA key to log into my account, so I know it works.

As a result I was compelled to do the intended actions through the phone by calling their support.

Has anybody got the same problem? Are they trying to prevent people from freely modifying their settings, or is it that somehow they want to "fire me as a customer"?

>>henear+(OP)
If they get you on the phone, they can tag you as a mark and upsell you.

>>aaaaaa+9r
That would explain it, indeed...

But that's a pretty dark pattern, isn't it?

Do you happen to have some confirmation that they do it in that intent?

Also, if this is the case, why don't we see more people complaining (here for example)?

>>aaaaaa+9r
If you didn't get the upsell, maybe you "passed" for whatever their heuristics are :^D

>>henear+Qs
Because the victim would not be here (I'm trying to compliment you, here!).