zlacker

> Even accounting for this outage, most other SAAS platforms still can't compete with HN's non-existent SLA.

8 hours of downtime in a given year is 99.9%, so only three nines. The major SaaS platforms all are basically at least as resilient as this, and most have more stringent SLAs.

>>vntok+(OP)
Most SaaS platforms don't really measure it. They just "do their best".

Plus, it's hard to quantify many cases because there is hard-down and soft-down (partial interruptions).