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1. braing+(OP)[view] [source] 2022-03-21 23:59:38
I laughed out loud at this:

“In February 2018 I placed an order for a Librem 5. Today it finally arrived.”

replies(5): >>seba_d+5 >>charci+U >>anw+6d >>__d+Ol >>Thrash+aF
2. seba_d+5[view] [source] 2022-03-22 00:00:15
>>braing+(OP)
For full context, it was a preorder for a crowdfunded device that was still in development. It started shipping in 2020, but the preorder queue is still being fulfilled (it was slowed down a lot due to the pandemic and its still ongoing chip shortage).
replies(1): >>mike-c+9i1
3. charci+U[view] [source] 2022-03-22 00:07:18
>>braing+(OP)
There are even people who ordered in 2017 who still haven't got their phones. Purism also doesn't want to give out refunds (despite having a refund policy). It takes people hundreds of days to get a refund.
replies(1): >>seba_d+s1
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4. seba_d+s1[view] [source] [discussion] 2022-03-22 00:11:08
>>charci+U
All 2017 orders should be shipped by now or are being shipped right now: https://forums.puri.sm/t/estimate-your-librem-5-shipping/112...
replies(2): >>jooste+a3 >>charci+G4
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5. jooste+a3[view] [source] [discussion] 2022-03-22 00:27:56
>>seba_d+s1
… i.e. ‘There are even people who ordered in 2017 who still haven't got their phones’ is completely accurate.
replies(1): >>seba_d+u3
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6. seba_d+u3[view] [source] [discussion] 2022-03-22 00:30:26
>>jooste+a3
Context matters.
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7. charci+G4[view] [source] [discussion] 2022-03-22 00:44:14
>>seba_d+s1
The first phone from 2018 in that table was shipped 1 week ago. As another commenter pointed out the last post in the thread is by someone who ordered in 2017 whose phone still has not shipped yet.
replies(1): >>seba_d+86
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8. seba_d+86[view] [source] [discussion] 2022-03-22 00:58:55
>>charci+G4
The point is - there's enough phones produced by now and either already shipped or sitting in the warehouse waiting for their turn to fulfill all 2017 orders and a significant chunk (if not whole) of 2018 orders as well. Shipping happens chronologically and there are 2018 orders being processed already. Those left out are held due to lack of communication with customer to confirm their shipping address, international shipping procedures or other operational stuff, which is a drastically different situation than just a few months ago when not every 2017 order has even been produced yet (and to put things into perspective, a huge chunk of all orders was from 2017 as that's when the campaign to crowdfund its development happened).
9. anw+6d[view] [source] 2022-03-22 02:20:21
>>braing+(OP)
I ordered my phone October 10, 2017.

As of March 21, 2022, I have not received my order yet. When given the option, I selected to receive the completed phone, rather than a beta build. Thus, the delay.

Mainly, I did not order this to just have a phone (as I have several older Androids). I wanted to help fund an alternative to the Android / Apple ecosystems.

Hopefully soon.

replies(2): >>seba_d+tm >>amosba+Mm1
10. __d+Ol[view] [source] 2022-03-22 04:10:14
>>braing+(OP)
I only laughed because I so nearly did the same thing.

I did order a Mycroft Mark II though, so I feel the pain.

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11. seba_d+tm[view] [source] [discussion] 2022-03-22 04:19:42
>>anw+6d
Unless you have chosen a "Fir" batch which is essentially what's going to be a next gen version, you should have already reached your place in the queue for the final, FCC certified and mass produced "Evergreen" batch at least a few months ago based on your order date. If you haven't chosen "Fir", then you should probably reach out to support, or check whether your address confirmation e-mail didn't end up in spam.
12. Thrash+aF[view] [source] 2022-03-22 08:29:46
>>braing+(OP)
This, the fact that they keep increasing prices and that the phone is barely functional makes me feel that Librem is a failed project.
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13. mike-c+9i1[view] [source] [discussion] 2022-03-22 14:08:13
>>seba_d+5
I had one on pre-order. There were multiple delays even before the pandemic started. The first delay when the pandemic started was the last straw for me and I got myself a refund.
replies(1): >>seba_d+9Z1
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14. amosba+Mm1[view] [source] [discussion] 2022-03-22 14:33:34
>>anw+6d
@anw, According to the Purism forum, the shipping queue for the Librem 5 has reached people who pre-ordered on October 20-25, 2017, so you should have gotten your phone by now. You should contact Purism support to ask about your order. See: https://forums.puri.sm/t/estimate-your-librem-5-shipping/112...
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15. seba_d+9Z1[view] [source] [discussion] 2022-03-22 17:27:05
>>mike-c+9i1
Yes, the initial projected release date was in 2019. It got delayed even before the pandemic for several reasons and in the end the final version was finished and started shipping late 2020 (with the first batches shipped to people who opted to receive them in late 2019), but at this point it turned out to be problematic to produce in enough quantity due to chip shortage, which is why the shipments are still ongoing.
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