zlacker

Perhaps those people have just read too many emails in the past that ended up being a waste of their time? Over time they learned to glance at things and predict what the rest of the email is going to say.

Think about those download websites where you have to find the download link in the middle of all the ads that are masquerading as download buttons. There's a lot of information on those pages, but people become really adept at spotting the real download button. The rest of the information gets ignored.

I think this is why some people insist on verbal communication when you're trying to teach them something. If they get a text guide then they will gloss over things and skip steps leading to failure. With verbal communication you're effectively there to keep them at least mildly focused so that they don't gloss over things.

>>Aerroo+(OP)
> If they get a text guide then they will gloss over things and skip steps leading to failure.

I find this to be very true when learning new programming techniques. Most learning resources start from a significantly more basic starting point than most learners are at, so I'm liable to skip until I start seeing things I don't already know how to guess. The problem is that there are often important subtleties buried amidst the obvious knowledge.

>>Aerroo+(OP)
> Perhaps those people have just read too many emails in the past that ended up being a waste of their time?

I am sure that's often the case but I still find it rude and dismissive.

In the end it doesn't really matter for me as long as I can get my point/request across in a sentence or two (and cover my ass with an "optional" details section).

You're absolutely right that voice or face-to-face is essential for certain communication.