The Signal study showed that the majority of people were unable to understand Signal's security features, but not that the security model is broken. The question at hand isn't how many people are using it wrong but how many people are using it right that never could have managed to do so with PGP keys. If even 10% of Signal's users successfully maintain a secure channel, you're looking at around 5 million people, most of whom probably would not have been able to set up secure messaging without Signal.
Do we still have work to do? Of course! But that doesn't mean that we've failed in our efforts so far.
[1] https://www.usenix.org/legacy/events/sec99/full_papers/whitt...
[1] https://people.eecs.berkeley.edu/~tygar/papers/Why_Johnny_Ca...