> The problem that the article doesn't address is that users don't actually seem to mind using terrible software so long as it solves the problem they face better than not using it. I could list literally hundreds of half-assed, broken, bloated applications that I've encountered in the past 25 years that have done very well simply because they kind of solve a problem a bit for the user.
This is ZERO snark, but I'm genuinely curious for lots of examples. I ask because I'm confronted with this problem ALL THE TIME working at startups that obsessively focus on visual elements that won't move the needle, versus being obsessive about solving pain better than others.
I need to start building a list that I can just pull out at a moments notice.
Would love to hear more!