The mob mentality itself supports this theory; a genuine effort to solve discrimination would involve respectful communication in an attempt to understand the problem, iron out any misunderstandings and change minds; but this is not what we see - instead we have witch-hunts, partly because the mere appearance of being human towards the "enemy" would cause the rest of the mob to turn on you, but maybe also because there isn't much willingness to actually solve the problem, or maybe even because there wasn't actually a problem if you drill down into the details?
This reminds me of Daryl Davis, a black man who attended KKK rallies in an effort to understand their racist opinions and change their minds: https://en.wikipedia.org/wiki/Daryl_Davis - that is a genuine effort to solve a problem, which unfortunately wouldn't be possible today because you'd be attacked by the mob for attempting something like this.
> Perhaps, but that all goes away if discrimination is eliminated from our culture.
I'm not sure this will go away; if certain people (or even entire industries) benefit from outrage they will happily find something else to be outraged about.
> We’ve found ways to combat pandemics in ways our ancestors thought impossible. We’ve found ways to travel to the moon. We’ve found ways to communicate instantaneously across the world. Yet imagining such a casual solution to social issues seems to be naïvely optimistic at best, delusional at worst.
The difference is that there is a major upside for solving these problems and little to no downside. I'm not sure whether mob/outrage/SJW culture will ever disappear instead of just digging even deeper for things to be offended about especially when money or virtue is at stake.