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That's the thing: Chrome did empower users, that's why everyone uses it! Users just want things to work, and Chrome worked better than IE and FF at the time. FF didn't get multi-process support for a decade after Chrome had it. Did this also serve Google's purposes? Of course. But that's how life works. It's a win-win for Google.

Everyone complains about the evils of Google, but revealed preferences show that focusing on what people actually care about has substantial value.

It's like no one follows what people say about cookie popups. Does your average non-tech user praise the EU for adding the popups and allowing opt outs? Of course not. They complain about these stupid fucking popups they have to click through on every site now!