>>ameliu+(OP)
Agree. I find it odd that so many people bring up this argument, like these companies aren't sitting on piles of cash that could be invested in systemic, human-in-the-loop improvements. (Ok, maybe except Twitter)
>>koheri+2f
Perhaps, but at least you can talk to a human, which is another aspect of the problem and probably requires a similar solution (more humans).
>>koheri+2f
You've shown that it's possible for human moderation to be awful, you haven't shown that it's impossible for human moderation to work well. It is possible. HackerNews is a fine example.
Paid moderators can have their work supervised (a 'meta-moderation system') akin to Slashdot.