zlacker

[parent] [thread] 5 comments
1. murats+(OP)[view] [source] 2021-02-08 08:46:45
We keep hearing horror stories like this on HN and yet Google Cloud revenue jumps to $13.06 billion in 2020, up 47% year-over-year from $8.92 billion in 2019.

Either HN bias towards google is making sure these posts hit front page frequently (frequent enough for me to notice at least) or certain tiers of customers are treated differently.

replies(2): >>MattGa+l >>matkon+D5
◧
2. MattGa+l[view] [source] 2021-02-08 08:49:37
>>murats+(OP)
Google Cloud at least has a contact page with a contact form.

https://cloud.google.com/contact

It may not be the right human, but it will be a human you get in touch with.

replies(2): >>murats+Q >>Clewza+c3
◧◩
3. murats+Q[view] [source] [discussion] 2021-02-08 08:52:07
>>MattGa+l
On revenue reports, the term Google Cloud includes Google Cloud Platform (GCP) and Google Workspace (formerly G Suite). Sorry for the confusion.
replies(1): >>MattGa+Y
◧◩◪
4. MattGa+Y[view] [source] [discussion] 2021-02-08 08:54:44
>>murats+Q
Try the form anyway :)
◧◩
5. Clewza+c3[view] [source] [discussion] 2021-02-08 09:16:03
>>MattGa+l
You probably want support, not a salesperson: https://cloud.google.com/support/

Basic billing support (including account suspensions etc) is available to all GCP users for free via ticket, chat or phone.

◧
6. matkon+D5[view] [source] 2021-02-08 09:38:10
>>murats+(OP)
Note that many people have Google accounts.

30 000 random bans per year without justification are entirely consistent with Google Cloud revenue in billions.

In similar way as people keep doing things despite (sometimes tiny!) potential for death, mutilation or bankruptcy.

[go to top]