I think this is an important distinction that needs to be resolved in some legal means. many people have differing opinions on this, so having some systematic process is useful so we don’t end up wasting energy on a very loud minority.
This is a complex issue and it’s something that companies should be good at. In this case, having some systematic way of making this decision public is helpful to me in planning who to purchase services from. Some generic statement that the decision was “based on company values” (that can change at any time) makes it hard to predict future decisions.
This ambiguity over how products are run is a big part of how I struggle to predict what Google products will continue or be, arbitrarily to me, discontinued.