zlacker

> The problem is that the only organizations that would make this single issue of SSO support a deal-breaker are bigger companies who can afford to be upsold

That's not true. We are a tiny company (~10 ppl), but SAML, OIDC (or GSSAPI or Radius, if really necessary) support are a deal-breaker for anything we use.

We used to have separate accounts for everything we had. It became a drag, we had to solve it. Nowadays, either it can be integrated with SSO, or we will do without.

> so everyone treats this as an up-sell feature.

And that's the mistake.