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It depends on the job. For warehouse employees, they are absolutely necessary since packaging is both hard, tedious work, and also specialized enough that you can’t have customers do it for themselves.

But Instacart is just grocery shopping. At a certain price point, people will go into stores themselves, or self organize to do bulk purchases for a small group. Right now in NYC, some people have started a charity to deliver goods to older residents in apartments for free. Instacart can’t compete with that.