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[parent] [thread] 21 comments
1. creato+(OP)[view] [source] 2020-03-30 19:02:40
An extra $5 per order might be a lot... I don't know how many orders per day is typical, but it wouldn't take that many orders for this to add up to a pretty significant amount.
replies(3): >>Munky-+E >>rpdill+V3 >>scolle+ZJ
2. Munky-+E[view] [source] 2020-03-30 19:05:50
>>creato+(OP)
We're talking about someone seriously increasing their likelihood for contracting a potentially life threatening illness. 5$ per potential exposure is not exactly that much considering the gravity of the situation.
replies(2): >>grumpl+z1 >>judge2+h4
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3. grumpl+z1[view] [source] [discussion] 2020-03-30 19:11:29
>>Munky-+E
Aren't they dropping off the products in cardboard boxes without ever coming near another human?
replies(1): >>maynea+r2
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4. maynea+r2[view] [source] [discussion] 2020-03-30 19:16:11
>>grumpl+z1
They're also spending half their time in grocery stores.
replies(1): >>grumpl+l7
5. rpdill+V3[view] [source] 2020-03-30 19:24:23
>>creato+(OP)
Agreed. At that price, I'll go to the store myself. Assuming I'm not totally alone, it might be reasonable to expect that this strike will therefore increase the number of people going to central meeting places during the outbreak. Interesting.
replies(1): >>JoshTr+D8
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6. judge2+h4[view] [source] [discussion] 2020-03-30 19:27:35
>>Munky-+E
A delivery of instacart containing $100+ in groceries is different from the average food delivery since the food delivery personnel will very likely be delivering more orders per hour compared to the instacart workers; the $5 extra per delivery might end up meaning more to the food delivery workers than instacart, making it a pretty impossible demand if they want universal integration. Something like "hourly pay increase of $20" would be better.

I also think instacart workers might be at higher risk of virus exposure because, as I understand it, they need to go into the store and pick out groceries - while food delivery workers only really interact with the food bag at the counter. I'm also not sure how often the different contactless delivery options are chosen, but instacart would include more exposure if you needed to hand every grocery bag to the customer compared to one or two food bags.

replies(1): >>sbr464+Ka
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7. grumpl+l7[view] [source] [discussion] 2020-03-30 19:47:13
>>maynea+r2
Aren't the people who prepare the order different than the people that deliver it? The preparers are the ones who need the hazard pay and protections imo.
replies(2): >>jiansh+oa >>maynea+ev
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8. JoshTr+D8[view] [source] [discussion] 2020-03-30 19:55:30
>>rpdill+V3
> At that price, I'll go to the store myself.

To save $5? Really?

Right now, I'd pay $25/order to actually get a delivery window.

replies(3): >>rpdill+Ld >>farisj+6e >>ergoco+oe
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9. jiansh+oa[view] [source] [discussion] 2020-03-30 20:07:18
>>grumpl+l7
Not always and I'd suspect that being a "Full-Service Shopper" (vs "In-Store Shopper") pays better so a large percentage are likely both preparer and deliverer.

Source: https://shoppers.instacart.com/

replies(1): >>jackso+jZ
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10. sbr464+Ka[view] [source] [discussion] 2020-03-30 20:10:12
>>judge2+h4
They charge large delivery fees now, a $100 order will have about a $10-20 fee added. I’m not sure where that goes though.
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11. rpdill+Ld[view] [source] [discussion] 2020-03-30 20:29:13
>>JoshTr+D8
Delivery is already quite expensive for me to rely on for regular usage. To conserve resources, my strategy has been to buy a bunch not very frequently, which minimizes my trips to stores and doesn't incur the surcharges. $5 can feed me for a meal, so that money does make a difference to me, at least over time.
replies(1): >>ulises+Nd1
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12. farisj+6e[view] [source] [discussion] 2020-03-30 20:31:07
>>JoshTr+D8
I agree with you. I live with a women who is 70 years old and a women who is 65 on chemotherapy and only has 1.5 lungs. I tipped my Costco delivery person $50 yesterday for the luxury of me not having to go out and potentially expose those women to more danger in my household. In normal circumstances, I would say its too expensive, but I am more then willing to pay someone else extra for incurring those health risks. Frankly they deserve it during these times.
replies(1): >>xur17+7q
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13. ergoco+oe[view] [source] [discussion] 2020-03-30 20:32:40
>>JoshTr+D8
Yes... Really. Not everyone is wealthy.

It's tricky to discuss whether the price is worth the service. Because it depends on many factors (e.g. how much you make)

We'll just vote with our wallets.

replies(1): >>ulises+ad1
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14. xur17+7q[view] [source] [discussion] 2020-03-30 22:11:17
>>farisj+6e
Does your grocery offer pickup? Normally it's $5 at mine, but free for now, and you don't have to get out of your car or interact with anyone, just pop the trunk.
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15. maynea+ev[view] [source] [discussion] 2020-03-30 23:01:02
>>grumpl+l7
Both of the instacart orders I've gotten since LA shut down did both parts.
16. scolle+ZJ[view] [source] 2020-03-31 01:02:41
>>creato+(OP)
It's requisite compensation, no? Are you seriously advocating against that?
replies(1): >>creato+WK
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17. creato+WK[view] [source] [discussion] 2020-03-31 01:12:15
>>scolle+ZJ
I wasn't advocating one way or the other. It was a genuine question. If 10 orders per hour is typical, that is $50/hr on top of what they are already making. Even just 4 orders per hour is an additional $20/hr. That could put the total pay to at least $30/hr? I think maybe that's fine for a luxury service like this, but that kind of pay probably shrinks the market for this service considerably, I can't imagine the margins in this business are very high.

Personally, I would be fine with paying $5 extra per order of groceries, but I'm not a user of services like this.

replies(2): >>jackso+CZ >>scolle+ede
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18. jackso+jZ[view] [source] [discussion] 2020-03-31 04:24:25
>>jiansh+oa
FSS are paid by the order–you see a preview of how much you'll make before accepting an order (broken down into IC pay, mileage pay, and customer tip). ISS are paid by the hour and sign on with an hourly wage agreement.

Haven't worked as an ISS, but I presume that they have no say in their orders as they aren't paid per order. I actually have no idea if they even get a portion of tips.

source: have run for Instacart before.

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19. jackso+CZ[view] [source] [discussion] 2020-03-31 04:27:33
>>creato+WK
It will probably be a relatively opaque increase in cost. A lot of the cost of using IC/Shipt/etc. is actually in the cost of the products rather than in the delivery fee. Each service has its _own_ cost for each product (in fact, as a shopper it is suggested to download the customer app so you can answer questions about prices).

True "delivery fees" are only enacted for non-subscriber or small orders.

source: am infrequent Shipt/IC shopper

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20. ulises+ad1[view] [source] [discussion] 2020-03-31 08:21:46
>>ergoco+oe
You’re going to spend about 200 dollars on groceries and complain about an extra 5?

Come on now.

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21. ulises+Nd1[view] [source] [discussion] 2020-03-31 08:28:35
>>rpdill+Ld
Ok so what? You’re not the target customer. If you’re sweating five bucks don’t use Instacart.
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22. scolle+ede[view] [source] [discussion] 2020-04-05 14:35:07
>>creato+WK
Fair enough. Sorry for the hostility. I agree with you on the luxury angle. I think some portion of the cost should be passed to the consumer, but I am also in favor of the drivers being on payroll to "flatten" variability in order cost and provide income (among other things) protection for the worker. To me, the natural response to even a modicum of front-line exploitation (especially in turbulent times) should be met with scrutiny.
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