zlacker

You could maybe provide your users with a pre-filled request form for various companies they indicate they're a customer of, and have them send them directly.

IIRC there are services along those lines for various 'contact your $REPRESENTATIVE' political and activism lines. I vaguely recall something about how the US has specific laws allowing certain requests to be ignored (or maybe even criminalising the sending of) generated or form-letters, due apparently to this sort of abuse.

Can't remember what the exact context was that I saw it, but it might have been FOI or something data- related

>>shabbl+(OP)
That sounds like a much better idea.

> I vaguely recall something about how the US has specific laws allowing certain requests to be ignored (or maybe even criminalising the sending of) generated or form-letters, due apparently to this sort of abuse.

Exactly, and it is abuse. There are so called 'mass letter writers' here in NL that keep on sending FOI requests and other letters to local government effectively DDOSing the services and they too can be - and have been - slapped down.