Joseph Jaquinta expressed a similar sentiment when he wrote:
"Amazon's traditional areas (everything on AWS) follows a different model. They are more like a utility. Minimal engagement. No direct support. They provide a service. You take it or leave it. While this I think is a workable approach for a wide audience in a mature area, I do not think it is a wise approach for Alexa. But, that's if they give a hoot about 3rd party developers and think they are going to add any significant value to their platform. We don't know if this is so, because they won't say."