No-one outside of a small sliver of the tech community cares if an app is built with web tech
Electron also opens up easier porting to Linux which almost certainly wouldn't happen if companies insist on native only
Atlassian products are a great example of this. Everyone knows Atlassian has garbage performance. Everyone complains about it. Never gets fixed though. Everyone I know could write customer complaints about its performance in every feedback box for a year, and the only thing that would happen is that we’d have wasted our own time.
Users _care_ about this stuff. They just aren’t empowered to feedback about it, or are trained to just sigh and put up with it.