zlacker

>>Strang+(OP)
I love this part (no trolling from me):

    > We are sorry. We regret that this incident has caused worry for our partners and people. We have begun the process to identify and contact those impacted and are working closely with law enforcement and the relevant regulators. We are fully committed to maintaining your trust.

I know there will by a bunch of cynics who say that an LLM or a PR crisis team wrote this post... but if they did, hats off. It is powerful and moving. This guys really falls on his sword / takes it on the chin.

>>throwa+25
I like you like this. For me it’s close but fails in the word selection in the last sentence: “maintaining” trust is not what I would say their job is at this point, it’s “restoring” it.

One places the company at the center as the important point of reference, avoiding some responsibility. The other places the customer at the center, taking responsibility.