zlacker

>>foxfir+(OP)
The problem is, this article assumes that you have an option to choose between the app and web page. This is not true in most important cases. The web site is gone or made a useless page which only tells you to download the app. Banks won't allow you to do much on their website. Infact, you can't login to their website if you don't have the app. I can't login into my work PC or laptop, if I don't use my company apps.

Same goes for every serious app which need to ID you. The app-based 2FA/MFA is becoming the standard for the web access. This is a need or pattern created by availability of a bad solution. Similar to how the cars created sprawling cities in the USA which prohibits you using your legs.

So, telling people to use website instead of app, is the same as telling them to walk to the corner shop instead of using a car. You can't walk to the many other essential places anymore, though.

You can escape from the car if you live a small village that has everything you need. But you can't escape from apps and internet if you need to feel that you exist in this world.

>>zkmon+VI
Which bank is that where you can’t log into their website from PC or mobile?

>>scarfa+jL
One of the two medical networks in my area just locked their EHR portal down and require the mobile app, there is no way to access it from their website on mobile or desktop.

I wouldn’t care, except they require it for payments and in 2024 they auto-enrolled us in “paperless”. Fixable - by using the EHR systems configuration (needs a mobile app to access) back to mailed bills.

Major issue is though, I was sending their voluminous useless survey emails to spam, as they do not allow patients to unenroll their email address (it’s the primary key essentially), and their unsubscribe is essentially useless, and so I did not see repeated requests for payment.

This resulted in a $90 copay *going to collections*. Which of course sent me a paper bill, thankfully, and I got to it before it impacted our ability to access credit.