This is a company that is actively shooting itself in the foot on all fronts and by the time they realize it’s gone too far they won’t be able to turn the ship fast enough.
I have had so many issues with orders from Amazon recently that they told me I’m on a watch list for returns and could have my account terminated.
I’ve been a customer for about 20 years with this account.
I’ll be shopping at other retailers now.
Do they actually use such direct language? I received a passive-aggressive message from Amazon implying I was returning things too frequently (which was unfair IMHO; I had just returned three items that I had purchased as part of a bundle, but which might have made my return stats for the year look bad). But they haven't escalated it yet for me with more direct language.