I built a digital form filler for a poorly-designed that every Berliner must deal with. I explain what I did to make it clearer and easier to fill.
In German state and traditional company culture, digitization is seen as a threat, not an asset. I remember a few years agon when my gf at the time was working at a big German industrial automation company and she was struggling a lot with some horribile ineficient work process involving copy and pasting shit to and from Excel and some VB scripts. So being still locked down to a degree and bored out of my mind, I replaced all her Excel madness with some python scripts that streamlined everything. She took that at work and proudly showed it to her boss hoping for some recognition and he said "if you wanna keep your job, don't bring stuff like this at work, we don't need it, there's nothing wrong with the way we currently do things", and then it hit me that current German software innovation culture is completely FUBAR.
Your personal anecdote as another commenter pointed out says much more about your lack of consulting and general workplace experience than it does about German bureaucracy. It all sounds very typical and again what I’d expect as someone that can count on one hand the number of people in Germany I’ve talked to professionally.
And I say this as an American who was under the impression that some significant bits of the US government bureaucracy are pretty wild. This German thing takes the cake.
Regardless, it's a little weird that you accuse GP of expressing an uninformed opinion about German bureaucracy when you admit that you only have limited secondhand experience with it yourself.