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[return to "How Zoom’s terms of service and practices apply to AI features"]
1. berbec+Vp[view] [source] 2023-08-07 18:44:42
>>chrono+(OP)
This is a nice statement, but the TOS is the important part, not what this marketing piece says.

> You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content.

> (ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, training, testing, improvement of the Services, Software, or Zoom’s other products, services, and software, or any combination thereof

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2. mplewi+Ct[view] [source] 2023-08-07 18:56:57
>>berbec+Vp
The TOS has been updated to state the following:

> Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.

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3. fabbar+qO2[view] [source] 2023-08-08 12:32:36
>>mplewi+Ct
Interesting that they limited the clause to only audio, video and chat. Looking at their definition of Customer Content it means that they can use, for example, documents you shared, transcripts, a very nebulous ‘outputs’ and visual displays.

So they can create a transcript of the conversation and train with it. Or train on any document you may have shared during a Zoom meeting.

I woukd have preferred the exception - if that was the intent - to enumerate the components of the Customer Content that they want to use for training.

10.1 Customer Content. You or your End Users may provide, upload, or originate data, content, files, documents, or other materials (collectively, “Customer Input”) in accessing or using the Services or Software, and Zoom may provide, create, or make available to you, in its sole discretion or as part of the Services, certain derivatives, transcripts, analytics, outputs, visual displays, or data sets resulting from the Customer Input (together with Customer Input, “Customer Content”);

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