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[return to "How Zoom’s terms of service and practices apply to AI features"]
1. berbec+Vp[view] [source] 2023-08-07 18:44:42
>>chrono+(OP)
This is a nice statement, but the TOS is the important part, not what this marketing piece says.

> You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content.

> (ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, training, testing, improvement of the Services, Software, or Zoom’s other products, services, and software, or any combination thereof

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2. mplewi+Ct[view] [source] 2023-08-07 18:56:57
>>berbec+Vp
The TOS has been updated to state the following:

> Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.

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3. pseudo+MG[view] [source] 2023-08-07 19:40:17
>>mplewi+Ct
"...will not use...to train..." (emphasis mine)

They'll do inference all day long, but not train without consent. Only being slightly paranoid here, but they could still analyze all of the audio for nefarious reasons (insider trading, identifying monetizable medical information from doctor's on Zoom, etc). Think of the marketing data they could generate for B2B products because they get to "listen" and "watch" every single meeting at a huge swath of companies. They'll know whether people gripe more about Jira than Asana or Azure Devops, and what they complain about.

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