zlacker

>>isodev+(OP)
10.2 … You agree that Zoom compiles and may compile Service Generated Data based on Customer Content and use of the Services and Software. You consent to Zoom’s access, use, collection, creation, modification, distribution, processing, sharing, maintenance, and storage of Service Generated Data for any purpose, to the extent and in the manner permitted under applicable Law, including for the purpose of product and service development, marketing, analytics, quality assurance, machine learning or artificial intelligence (including for the purposes of training and tuning of algorithms and models), training, testing, improvement of the Services, Software, or Zoom’s other products, services, and software, or any combination thereof, and as otherwise provided in this Agreement

>>isodev+1
"..for any purpose", how is this ever supposed to fly in the EU or UK? Should be opt-in, not in the small print, and entirely optional.

>>sjmuld+Lb
You're both misquoting and misunderstanding. Misquoting in that you clipped out the "to the extent and in the manner permitted under applicable Law". And misunderstanding since the text was talking "service generated data", not about "customer data". That's basically data generated by their system (e.g. debug logs). It's not the data you entered into the system (contact information), the calls you made, the chats you sent, etc.

Also, the linked document is effectively a license for the intellectual property rights. The data protection side of things would be covered by the privacy policy[0]. This all seems pretty standard?

[0] https://explore.zoom.us/en/privacy/

>>jsnell+ig
> And misunderstanding since the text was talking "service generated data", not about "customer data".

Isn't that what section 10.4 covers and ultimately grants liberal rights to Zoom?

> 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content: (i) as may be necessary for Zoom to provide the Services to you, including to support the Services; (ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, ...