zlacker

[return to "Small SaaS banned by Cloudflare after 4 years of being paying customer"]
1. cultof+47[view] [source] 2023-02-03 10:59:50
>>tardis+(OP)
Literally just sent an email to my devops guys to move off cloudflare asap. This cavalier lack of respect is a diservice and insult to all the people who rely on my product for their livelihood.
◧◩
2. kkielh+Oc[view] [source] 2023-02-03 11:55:07
>>cultof+47
You’re changing your arch because you saw a one-sided completely unverified post on HN?

At this point @jgrahamc has the worst of it - people show up here time after time hoping they can make enough of a stink to get him involved.

◧◩◪
3. jgraha+Ve[view] [source] 2023-02-03 12:18:19
>>kkielh+Oc
When they could just email me (jgc@cloudflare.com)
◧◩◪◨
4. sparti+Jr[view] [source] 2023-02-03 13:43:05
>>jgraha+Ve
Had similar issue in recent past, and was able to get it solved via the Discord channel. From what I understood is that it requires a manual over-ride on R2/ Workers because the thing that checks for the 2.8 TOS violation is not able to see the difference between Workers/ R2 and the standard CDN service.

If you go to the R2 Discord channel you see this happening every other week.

What is also kinda annoying is customers can't create support tickets because it requires a plan. Which imo is bad given these customers pay for R2 and often have a ton of data on it (which is why the 2.8 gets hit...).

Hopefully you can get this fixed permanently (for all customers at once, and not case-by-case).

[go to top]