Since there wasn’t anything broken on our end, there shouldn’t be anyone else impacted by this. But as part of making sure that OP wasn’t visible by mistake, I had my team double-checked to make sure our previous fix from last year was properly retroactive. It was.
More generally, I don't think that tricking anyone is a viable way for us to run a business. We’re trying to create a marketplace that can open opportunities for engineers who wouldn’t otherwise have them, and we need the trust of engineers in order to do that.
As far as I can determine, the last deliberate interaction I had with Triplebyte was in May 2020, when I got an email with your name and address on it saying that my profile was about to be made public, and I replied the following day asking you to delete my account. (I assume you never saw that email, and in any case I never bothered to follow up on it through other channels.)
(EDIT: on closer inspection, the reply with my account deletion request went to candidate.support@triplebyte.com, not to you personally.)
I don't recall ever logging into my Triplebyte account between then and yesterday, and I couldn't find any evidence of doing so in my browser or search history. I guess that's your word against mine, but if you have reason to believe I'm mistaken, you're welcome to send it to me privately.
> The support response you received was incorrect
I'm very curious as to where the incorrect information came from, then.
> As mentioned on HackerNews, we cannot locate any emails from you before today. After getting in touch with the product team, I realized I had made a mistake. Upon doing a bit of digging on the back end, you set your profile set to be visible in 2019 prior to the 2020 events.
I guess I can't concretely disprove this story, but I have a really hard time buying it. I don't remember even being given the option to make my profile public when I tried out Triplebyte in 2019. To back up my recollection, the messages that they sent out about the "public profiles" feature in 2020 described it pretty unequivocally as a new feature that hadn't existed previously. Archived versions of Triplebyte's FAQ from 2019/2020 make no mention of it; they only talk about the ability to be matched with companies after completing a full interview with Triplebyte (which I never did).
And if the person who initially responded to me truly did just make a mistake, that would certainly be no big deal -- but it seems like an oddly specific and convenient mistake to make.
I responded about 24 hours ago saying why I found these explanations unconvincing, and haven't heard back. I'm posting here not to try to pressure Triplebyte into a response, but because (a) I don't know how much longer this thread will stay open to new comments, and (b) I don't really think it's likely that I'll get any further closure about this issue, so I don't plan to spend any more of my time and energy on it. People are welcome to read the discussion and judge for themselves.