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[return to "Tell HN: Triplebyte is, yet again, making user profiles public without consent?"]
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1. ammon+3A[view] [source] 2022-06-16 22:34:43
>>terafl+(OP)
I’m the CEO of Triplebyte. I just looked into this, and we are not automatically making anyone's profile public without their consent. OP, it looks like you had set your profile to be visible some time ago (I can provide details via email but won’t here for privacy purposes), and just hadn’t gotten a message until now. The support response you received was incorrect; you weren’t affected by any recent changes to the site.

Since there wasn’t anything broken on our end, there shouldn’t be anyone else impacted by this. But as part of making sure that OP wasn’t visible by mistake, I had my team double-checked to make sure our previous fix from last year was properly retroactive. It was.

More generally, I don't think that tricking anyone is a viable way for us to run a business. We’re trying to create a marketplace that can open opportunities for engineers who wouldn’t otherwise have them, and we need the trust of engineers in order to do that.

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2. terafl+vF[view] [source] 2022-06-16 23:16:50
>>ammon+3A
Thanks for responding.

As far as I can determine, the last deliberate interaction I had with Triplebyte was in May 2020, when I got an email with your name and address on it saying that my profile was about to be made public, and I replied the following day asking you to delete my account. (I assume you never saw that email, and in any case I never bothered to follow up on it through other channels.)

(EDIT: on closer inspection, the reply with my account deletion request went to candidate.support@triplebyte.com, not to you personally.)

I don't recall ever logging into my Triplebyte account between then and yesterday, and I couldn't find any evidence of doing so in my browser or search history. I guess that's your word against mine, but if you have reason to believe I'm mistaken, you're welcome to send it to me privately.

> The support response you received was incorrect

I'm very curious as to where the incorrect information came from, then.

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