zlacker

>>tagoll+(OP)
Nuance is hard to convey in groups, but I believe that *a small part of the problem is a lack of design*. Many peoples' eyes glaze over when they see a wall of text in an email and they just skim rather than read. Some simple things to enhance communications can be the following.

* Use a few bullet points to put attention on the main points you want to convey.

* Without going overboard, use a tasteful amount of graphic design (bolding one key sentence or whatever).

* Break up a giant nuanced email into sections.

* If something is critical, make it visual: a picture, explainer video, or an infographic can be really useful for something key.

This is harder than it looks. A quote attributed to Mark Twain is "I didn't have time to write a short letter, so I wrote a long one instead." It's a lot easier to go overboard than to distill what needs to be conveyed into the core elements.

>>logica+ac
How much do you want to bet most people will read your first bullet point, ignore the rest, and drop all the nuance?

Hell, I've learned not to ask more than one question in an email. The first one is the only one to get answered.

>>mcguir+2p
I've definitely been that person to ask four bulleted questions in an e-mail and then send a reply asking where the answers for the other three are after I get a response that only addresses one of them.