zlacker

>>benhur+(OP)
It's painfully clear at this point that we need a consumer "bill of rights" to protect us from these giant tech companies. At the very least, companies must be legally required to present you in writing with the so-called violation of terms they're accusing you of, evidence of the violation, and a phone # or other immediate contact so that you can dispute the accusations. It's insane that these basic legal rights don't even exist.

You could of course sue Google, but that's an extremely expensive and time-consuming option, rarely worth it for a mere consumer. Going to court certainly won't make your suspended account become unsuspended any quicker.

>>_qulr+em
> It's painfully clear at this point that we need a consumer "bill of rights" to protect us from these giant tech companies.

It isn't the only solution to this problem. Not using their products is another one. However, in some sectors (e.g. smartphones) it is next to impossible to not use their products, especially because they are build on centralized schemes. But regulating those things is probably harder than a consumer rights bill. But the downside is probably, that a consumer rights bill would not just affect the few large corporations, but many smaller ones too.