zlacker

>>benhur+(OP)
We keep hearing horror stories like this on HN and yet Google Cloud revenue jumps to $13.06 billion in 2020, up 47% year-over-year from $8.92 billion in 2019.

Either HN bias towards google is making sure these posts hit front page frequently (frequent enough for me to notice at least) or certain tiers of customers are treated differently.

>>murats+03
Google Cloud at least has a contact page with a contact form.

https://cloud.google.com/contact

It may not be the right human, but it will be a human you get in touch with.